Shipping policy

Last updated: October 12, 2026

Thank you for choosing Whisper to the Pearl. Below are the details of how we process and ship your order.

Processing Time

We typically process orders in about 2 days. Processing may take longer during busy periods. You will receive a confirmation email with tracking information once your order ships.

Shipping Time

Standard shipping typically takes 5–7 business days after your order is dispatched. Carrier delays, weather or remote delivery addresses may extend this estimate.

Allow about 2 days for processing, plus 5–7 business days for standard shipping after dispatch.

Shipping Rates & Destinations

We currently ship to all 50 U.S. states only. We do not ship internationally at this time.

Free standard shipping on U.S. orders with a product subtotal above $50. Standard shipping is $8 for U.S. orders with a product subtotal of $50 or less. Express shipping is $15 at any order value.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can also view tracking details in your account under "Orders." Please allow 24–48 hours for tracking to update after shipment.

Delays

Carrier-related delays are outside our control. If your order has not arrived within 14 business days of the shipment date, please email us at iwanna@whispertothepearl.com and we will help locate your package.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. Orders returned to us due to incorrect addresses will be refunded for the product cost minus original shipping. Re-shipment will require a new shipping fee.

Lost or Damaged Packages

If your package is marked as delivered but you did not receive it, please first check with neighbors or your local carrier office, then contact us within 7 days of the delivery date. For damaged items, please email us within 7 days of delivery with photos of the package and product, and we will arrange a replacement or refund.

Gift Orders

We do not include pricing on packing slips. If you would like a handwritten note included, you can add a message in the cart notes at checkout.

Contact

For any questions about your order or our shipping process:
iwanna@whispertothepearl.com